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What is Rewards Direct International?
Rewards Direct International (RDI) is a loyalty program that allows members to earn reward points for online purchases and avail of discounted deals from partner sites.
How do I join RDI?
To become a member of the RDI community, go to the Rewards Direct website at www.rewards-direct.com, fill in your registration details and agree to our terms and conditions. Once you register online, you’ll be sent a membership card and personal identification number (PIN) by mail so you can activate your account.
Can I earn reward points even if my account is not activated?
Yes, you can start earning reward points as soon as you sign up. You only need to activate your account in order to spend reward points or claim rewards.
Will it cost me anything to join?
There are no costs involved with joining or maintaining an account with RDI.
Who can join RDI?
RDI is open to members worldwide, but you must be at least 18 years old to join.
How does RDI work?
With RDI Reward System, you can earn reward points by purchasing items online – either on the RDI website itself, or on any of our partner websites – and then use your accrued reward points to claim special rewards.
How many points do I get from qualifying purchases?
There are 3 levels of membership in the RDI Program. The more points you accumulate, the more points you can earn!
How else can I earn reward points?
You can earn more reward points by:
Why can’t I claim rewards/spend reward points?
When you become an RDI member, you’re sent a membership card and Personal identification number (PIN) by postal mail. You need to log in to your member account on www.rewards-direct.com, and enter your PIN number to activate your reward points.
If you have never received a physical membership card or PIN, please contact our Customer Service. http://rewards-direct.com/contact-us.php.
How do I track my reward points?
You can find a summary of your reward points in your Member Area. You’ll also receive a monthly Statement by email, showing your point balance and a summary of your monthly activity.
I just purchased from one of your partner companies. Why don’t I have reward points for this?
Points for purchases from partner sites may take up to a week to be reflected in your RDI account. If you are still missing points after this time, you may fill up and submit the Missing Points form found in your Member Area and we’ll look into it right away.
Do reward points expire?
No, reward points earned in the RDI program do not expire.
How do I claim rewards?
You can claim rewards from within the Member Area in your account, or by contacting our Customer Support for assistance.
When you visit the Rewards page, you will see a ‘Redeem Now’ button on all the rewards you are eligible for based on your points balance. When you redeem, you’ll receive a voucher by email, with instructions on how to claim your reward. This voucher will also be recorded in your Member Area for easy reference.
What is the difference between deals and rewards?
Deals are occasionally available for purchase on the RDI website. These are discounted offers from participating merchants, the purchase of which qualify you to earn reward points. Rewards are premium items you can claim in exchange for reward points you have accumulated.
Can I buy deals even if I don't have the card yet/ have not yet activated my account?
Yes, you may purchase deals even without having activated your account. Your reward points will be recorded and may be used once your account is activated.
I like a deal on the RDI site - how do I get it?
Just click "Buy Now" before the countdown ends. You will be then asked to either log into your RDI account or to create a new one. Once logged in, you can complete your purchase via credit card and earn the corresponding reward points.
What happens after I buy a deal?
Immediately after your purchase, you'll receive a confirmation by email. Once your purchase has been processed, you'll receive another email indicating that your voucher has been stored in your RDI Account. (You will find it in the Member Area under "My Vouchers") From there, you can follow the link to the participating merchant and use the voucher code to claim your purchase.
Can I buy a deal as a gift?
At present, not yet – but we're working on it.
How do I refer friends to the RDI Program?
In the member area, just click “Get 100 Points FREE” icon and you can invite friends to join RDI in any of 3 ways:
How many points do I get for referring friends to the RDI program?
You can get up to 100 referral points per successful referral: 10 points when they sign up, and 90 points when they purchase their first deal on the RDI site.
CUSTOMER SUPPORT FAQs
I need help, how can I ask for support?
In the member area, you can submit a support ticket anytime.
My question is not included here, how can I contact you?
You can send us an email.